Grossmont Endoscopy Institute Privacy Policy
Introduction
This Privacy Policy describes how Grossmont Endoscopy Institute (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website and when you submit appointment requests or contact forms through our site. By using our Website, you agree to the collection and use of information in accordance with this Policy.Information We Collect
We may collect the following types of personal information when you use our Website or submit an appointment/contact form:- Full Name
- Email Address
- Phone Number
- Reason for Visit or Message Content (optional and provided voluntarily by the user)
- Preferred Appointment Date/Time (if applicable)
Automatically Collected Information
When you visit our Website, we may automatically collect certain information through cookies and tracking tools such as Google Analytics and Google Ads, including:- IP address
- Device type and browser
- Pages visited and time spent on the Website
- Click actions and navigation data
Use of Collected Information
We may use your personal information to:- Schedule and manage appointments.
- Contact you regarding your inquiry or follow-up on medical consultation booking.
- Improve Website functionality and enhance your overall user experience.
- Conduct analytics to improve our services and better understand patient needs.
- Run advertising and remarketing campaigns (e.g., through Google Ads).
- Service providers who assist us with website operations, hosting, analytics, or email communications.
- With medical professionals or staff as needed for treatment, diagnosis, or consultations (under HIPAA-equivalent confidentiality).
- In compliance with legal obligations (court orders, government or regulatory requests).
- In business transfers, such as a merger, acquisition, or asset sale involving the clinic.
- With your consent or as otherwise disclosed at the time of collection.
Cookies and Tracking Technologies
We may use cookies, Google Analytics, Google Ads Conversion Tracking, and Google Remarketing tools to understand user behavior. You can disable cookies in your browser settings if preferred. For more information about how Google may use data, visit Google’s Privacy Policy.Marketing and Remarketing
We may use Google Ads or similar platforms for remarketing to show relevant ads to visitors who have previously visited our Website. You may opt out of personalized advertising through Google Ads settings at adssettings.google.com.Sharing of Information
We may share your personal information in the following situations:- With service providers (e.g., hosting services, analytics platforms, email communication tools) who assist in operating our Website and services.
- For legal compliance, when required by law, regulation, court order, or governmental request.
- To protect our Website, users, or business from fraud, misuse, security threats, or other harmful activity.
Children’s Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.Your Rights (California Residents – CalOPPA & CCPA Compliance)
If you are a California resident, you may have the right to:- Request access to the personal data we hold about you.
- Request that we delete your personal data (unless it is required for legal, security, or medical purposes).
- Opt out of certain tracking activities (e.g., cookies and personalized advertising).
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of the Website after any changes indicates your acceptance of the updated Policy.Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:Grossmont Endoscopy Institute
Email: info.geimsc@gmail.com
Address: 9001 Grossmont Blvd, Suite 606, La Mesa, CA 91941
Contact Page: geimsc.com/contact-us